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Venue Access Information

Accessibility and Facilities
We’d like everyone to be able to enjoy their visit to our Concert Halls and want to be able to help you as much as we can. If you require assistance then please let us know when booking your tickets and our specially trained staff will be happy to help.

All our auditoriums are fully accessible to those with mobility difficulties and wheelchair spaces are available. Access to Glasgow Royal Concert Hall is via the north entrance at Killermont Street and all entrances at City Halls and the Old Fruitmarket are at ground level.

There are lifts to access all levels in both buildings. These are fitted with a voice announcement system and braille. If you prefer not to have to encounter any stairs on the way to your seat, please advise our box office when booking.

Wheelchairs are available on request for use during your visit to Glasgow’s Concert Halls and these can be pre-booked via the box office. Wheelchair accessible toilets are also available on a variety of levels in both our venues with easy access.

There are wheelchair accessible public telephones in the foyers at both the north and south entrances to the Concert Hall.

If you are visiting Glasgow Royal Concert Hall then disabled car parking spaces are available at the Concert Square multi-storey car park, situated opposite the Concert Hall and at the Buchanan Galleries’ Car Park adjacent to our building.

At City Halls and the Old Fruitmarket, disabled spaces are available at Q-Park on Albion Street and the NCP on Glassford Street.

Our Concert Halls are fitted with Sennheiser infrared assisted hearing systems which are specially designed for use in large auditoria.

It can be used as a stand-alone hearing enhancement, or as an addition to an existing hearing aid. Headsets are available from the cloakroom for a £5 refundable deposit and can be pre-booked via the box office.

Both of our box offices, the gift shop and our café bar at Glasgow Royal Concert Hall and Bazaar bar at City Halls all utilise the induction loop hearing system for audio enhancement of one-to-one conversations.

Our What’s On Guide to Glasgow’s Concert Halls is available in a variety of different formats to suit your needs – large print, braille, and on tape or CD. Please call our box office on 0141 353 8000 to request your copy. Our talking guide is also available to download.

You are welcome to bring your guide dog along to performances at our Concert Halls. However, please let the box office know when you are booking your ticket, so that we can try and seat you in an area that is comfortable for both you and your dog.

If you require any further information regarding accessibility then please do not hesitate to contact a member of our friendly box office and information team who will be happy to help on 0141 353 8000.